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Gleave & Co

Ewan32
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Ewan32 Member

Ewan32

Posted
Posted

Just thought you guys may like to know.

 

I was just browsing the net looking for pricing on some parts and noticed a sign on the Gleave & Co website saying that from 13th November it was becoming a Trade Only website !

 

 

post-409-0-23110200-1416488866_thumb.jpg

Mark Distinguished Member

Mark

Posted
Posted

Cousins do this also. They make a big piece about transactions being business to business and therefore not falling under the usual consumer trading regulations.

Ewan32 Member

Ewan32

Posted
  • Author
Posted

Ah I see -  that makes sense now.

 

Initially I thought they would only do business with VAT registered clients or something !

Mark Distinguished Member

Mark

Posted
Posted

Ah I see -  that makes sense now.

 

Initially I thought they would only do business with VAT registered clients or something !

 

I'm sure that's not the case here ;) although I may be proven wrong. If Luke comes on, maybe he can clarify.

dom Member

dom

Posted
Posted

Yes and hobbyists are the worst thing for most material houses. Hence cousins policy. They would have to charge more to cover these smalls purchases and still make money.

jnash Super WRT Addict

jnash

Posted
Posted

spoke to them today and they said they have had enough of customers buying movements, damaging them and sending them back!

Geo Distinguished Member

Geo

Posted
Posted

customers buying movements, damaging them and sending them back!

If that's fact then it's shocking behaviour from any customer!

jnash Super WRT Addict

jnash

Posted
Posted

spoke to them today and they said they have had enough of customers buying movements, damaging them and sending them back!

My exact response

If that's fact then it's shocking behaviour from any customer!

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watchmakingjourney New Member

watchmakingjourney

Posted
Posted

spoke to them today and they said they have had enough of customers buying movements, damaging them and sending them back!

You would think they would just alter their return policy and inspect movement prior to issuing a refund? If the movement is damaged, no refund should be issued.

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